I feel like most of the information provided by the book in regards to pages 149-170 is fairly obvious. The arrangements the book provides us with seems to the pretty common even in the non-technical writing community.

One thing that i looked at that interested me was the activity on 145-148, the e-mail correspondents between a video game companies employees. . I can forgive everything 'David' had done wrong in his e-mail because 'Matt' and 'Sonja' was amazingly rude. David as the video game tester represents the companies demographic and therefor it is his job to ask the type of questions he's asking, granted he doesn't go about it in the most professional way, but he was hired to do one thing PLAY THE VIDEO GAME. It is the developers responsibility to take the information; questions, concerns, plot inconsistencies (Giant radio active Bugs being harmed by radiation). But Sonja and Matt's response were unnecessarily rude. Sonja response to David's first question " I dont know", how could the game developer NOT KNOW a question that could completely change the dynamics of the game? There is a huge difference to having only 1 player use a monster versus any amount of players using the same monster. That seems like a complete lack of effort and a lack of caring from the game developer. Matt responds "My job is to write the code, not do your job for you" if the man that represents their client base is having issues it's their responsibility to fix it. Not only that Sonja recommended that David ask Matt these question. Before we all look a David at being unprofessional we need to remember what this man was hired to do, play a video game and give relay his information. By mentioning he wants to leave early for the weekend is extremely foolish, but the way in which the game developers and code writers respond is even worse they are the ones that should be held to higher professionalism that what they have shown.